LOW COST INTERNATIONAL SHIPPING
VOOVit.com
 
Additional Charge Sheet


These are charges that will only be applied in specific circumstances.

Additional box delivery.
The first delivery of boxes is included in the price. If you need more boxes and require another delivery you will be charged £20.00 per delivery.
Wasted Journey.
If we call to collect your boxes on the day you instruct and you are not at home or the boxes are not ready you will be charged £15.00.
Unable to deliver.
If we are unable to deliver your shipment because there is no one home re-delivery will be attempted, usually the following working day; there is no extra charge for this second delivery attempt. If however there continues to be no one home on subsequent delivery attempts the shipment will either be returned to origin address or held in storage at a local depot, we reserve the right to charge a minimum of £10.00 per day for storage plus additional fee's for return shipment of the items.
Mis-declaration
 If you despatch more items than you have paid for, or any single item exceeds 30kg or has dimensions greater than you have declared a minimum charge of £60.00 per item despatched will be made.
Storage in the UK.
If you tell us to store your boxes will charge £10.00 per week or part. This amount will increase for consignments of 11 or more boxes.
Document Amendment

If after you have completed the on-line documentation, this could be either the destination details form or the packing list, and changes are required there is a £15.00 minimum charge. Changes to the name of either the Shipper or Recipient has a minimum charge of £40.00.

The longer after departure the amendment is made the higher the charge is likely to be as declarations to ship owners, and various customs services will have been made and will need amendment.

You will receive full written instructions on completion of both forms with the email you receive on payment of the deposit.

Marking boxes / Box Identification
If you do not write your name and address on the boxes or write a name other than your own without advising us there is a minimum charge of £20.00 per box for marking and identification.
Boxes not labelled We will send you labels for each box being despatched. If you do not affix the label to the box and the box is accepted by the driver there is a charge of £5.00 per box for labelling at the depot.
Unused boxes.
£2.50 per box. We are happy for you to order one or two more boxes than you think you need rather than have you run out of space and have to order more boxes, in most cases there would be no charge for the unused boxes. See scale below.

Boxes Ordered
Boxes Shipped
Charge
1-5
4 or more
no charge
6-10
8 or more
no charge
11-15
12 or more
no charge
16-20
16 or more
no charge
 
E&OE
© VOOVit Ltd 2005 All rights reserved