As a cheaper alternative to commercially available insurance we offer extended liability cover that gives you similar
protection as insurance. This extends the limited liability under the terms and conditions of VOOVit Ltd to the full declared
value of the goods in the event of a lost box or boxes while in transit with ourselves.
We do ship many consignments without extended cover and we have set up a system that minimizes the amount of handling that your
boxes will have and so reduce the risk of theft or damage. We ship PC's, musical instruments, TV's and other such items for
our customers on a regular basis without problem, while there is no guarantee it does illustrate the care we take.
The premiums are calculated based on a built up value; value of goods plus cost of freight plus 5% up lift. The premium payable is a
percentage of this built up value at the following rates.
3% - UK and Europe
Extended Cover Commission: 5% of premium
Admin fee: £2.50 per shipment.
Minimum charge: £15.00
At step two on this site you will complete a packing list and against each description line/item you declare a value,
this value forms the basis for the premium. At step three, when you come to pay your final balance, you will be
shown how much the premium will be and asked whether you wish to take the cover, if you take the additional cover this
amount is added to your final balance payment. If you decide after paying your final balance that you would like to
take the cover just let us know, so long as the boxes have not been collected it will be possible to take the cover.
Claims are limited to a maximum of £5000 per shipment and £500 to a single item/description line.
For owner packed personal effects the cover excludes claims for missing items.
Claims for loss, breakage or damage will not be accepted under any circumstances for articles of; Glass, porcelain, pottery or any other
items comprising glass or ceramic.
Laptop computers or other portable electronic devices, including digital cameras, mobile phones, video players, music players.
Jewellery, Musical Instruments, Artwork, Film, Photographic images (including negatives).
Suitcases, cases, bags, instrument cases and the like when used as external packaging.
In the event of a claim you may be asked to provide invoices/receipts to support the age and value of your goods, claims may be
rejected if you are not able to provide these details.