Keep calm, don't panic and follow the VOOVit procedure.
Problems can occur when people feel they are under pressure and become anxious, moving is a stressful time, but take
a deep breath and try to relax and think carefully using your common sense and you should be fine.
The following guide should help you with packing and to avoid some common mistakes.
If your shipment includes your own box/bag/suitcase, there is no problem with this though there are a few points you
should check to avoid difficulties while your goods are in transit.
You must ensure that your items are clearly and securely marked with the delivery address in the UK, it can be difficult to get anything
to stick to bags and suitcases and without the labels your bag becomes anonymous and difficult to trace.
The following tips may help:
- Use luggage tags showing VOOVit.com
- If you have VOOVit tape put this around the handle or anywhere it is
likely to stick, even with only this "clue" the item should find its way back to our offices rather
than be left in lost property.
- In addition to sticking the labels to the item wrap the whole bag in cling film and then tape over
that to hold it in place. Picture.
- Write destination details and VOOVit.com in pen or chalk on each item.
You will find examples here. Please note that the Parcelforce labels shown in the illustrations
are not used for shipments to the UK.
If you are using your own box, is it strong enough?
The table below may help you choose the most suitable carton material.
The letters gsm are the standard measurement for paper/card thickness. We also recommend an inner cushioning
lining of at least 50mm as further protection against damage.
A compensation claim for damage of contents will be deemed invalid if the parcel is inadequately packed or if the inner and outer
packaging is not retained for verification.
|Weight of Contents
||Grade of Carton
|Up to 5kg
|5kg - 10kg
|10kg - 15kg
||150gsm double wall
||200gsm double wall
|25kg - 30kg
||300gsm double wall
VOOVit boxes are 300gsm double wall
Storage company boxes are usually 150-200 gsm, fine for storage and okay for transit so long as you are aware of the
weight limitations of the box.
It is rare for any item to be lost but invariably it is customers own boxes, bags or suitcases that have the most problems
and a little extra care at this stage will go along way to help.
- Perishable goods.
- Foodstuffs of any description.
- Liquids including alcohol(they may leak and damage other items).
- Hazardous materials such as paint, matches, aerosol cans, gas canisters or other flammable materials.
- Firearms and ammunition.
- Plants or soil samples of any kind.
- Tobacco or similar products.
- Non-prescription drugs or medicines.
- Corrosives and explosives.
- Pornography of any description.
You should be aware of local regulations at your destination that may restrict the importationof certain items in
addition to those listed on this page or possessionof which may require examination and approval by a customs official before
entry will be allowed, in most cases additional costs will be incurredfor such an examination.
A full list of prohibited items can be found here.
If unsure please check with us prior to packing.
Some Do's and Don'ts of packing
- Pack as much as you can as early as you can. Don't leave it until your last few days!
- Pack boxes firmly to prevent the contents from shifting during your move.
- Distribute weight evenly amongst boxes. Keep the weight under 30kg per box.
- Don't put all of your books in one box, it is likely to be too heavy.
- Pack records and CDs vertically in boxes. Don't stack them flat.
- You can use towels or clothes as padding to protect other contents.
- Tape all of the seams on your boxes.
- Wrap each item in the box individually. This takes a little longer, but offers better protection when there's no
movement of contents. Use at least 5cms of padding between each item.
- Seal the box well. Make an ‘H' seal with the VOOVit tape we send to you or any reinforced carton tape on both the top, bottom and edges of your package. Ordinary
household adhesive tape isn't usually strong enough.
- When transporting electrical items - e.g. laptops, DVD players etc - please make sure that they have the original
manufacturer's transport screws properly secured to ensure that elements/components do not move.
- Shipping a computer.
- Backup Your Data.
- Be sure to back up all of your important files and programs. Store the backup disks with your original
program disks and keep in a secure container. Remove all floppy diskettes, cd-roms, tapes, etc.
(Some older computers will have hard disk head parking utilities. If so, park the hard disk drive.)
- Shut Down and Disconnect.
- Shutdown your computer before turning it off or unplugging any cables.
- Carefully unplug all power cables.
- Carefully unplug all cables to peripheral devices.
- Make note as to what devices the cables were plugged into by writing it on a piece of masking tape and attaching the tape to the cable.
- Carefully move the monitor (for packing) as it can be heavy and awkward to move.
- Disconnect the printer and remove ink cartridges, laser cartridge, or ribbon. Unplug and mark the cables as noted above.
- PROTECT THE COMPUTER EQUIPMENT AGAINST PHYSICAL JARRING AND SHOCK.
- The original box your computer and peripheral devices came in is the best choice for packing for your move.
The rigid Styrofoam or formed cardboard packing material will hold the equipment securely in place.
Do not exceed 30kg in each box
If you can't pick the box up and carry it - it is too heavy!